What should I do if I lost my office key?
First, you must make a Lost Key Report with UCPD. The report takes only a few minutes and can be made over the telephone at 510-642-6760. UCPD will give you a Lost Key Report case number, which you should then forward to History staff at history-admin@berkeley.edu(link sends e-mail). Department staff will then prepare a lockshop request for the key/re-key and include the report case number. The Lost Key Report must be made before UCPD will approve any key replacement service request.
What should I do if I lost my Cal1 ID card?
You are solely responsible for immediately reporting and deactivating a lost or stolen Cal1 Card. The most effective way of deactivating the card is to do so online by logging into your Cal1 account(link is external) and selecting the "Lost Card" link in the sidebar — this option is available to you 24 hours every day of the week. If you do not have access to the internet when your card is lost or stolen, you may report the card lost in person at the Cal 1 Card Office or by calling 1-866-282-22278.
Please also report the loss immediately to History staff at history-admin@berkeley.edu(link sends e-mail). Once a card is reported missing, you assume no further liability for unauthorized activity on, or use of, your card.
A nonrefundable $25 fee will be incurred for the replacement of a lost Cal1 Card.
If your card was stolen, the replacement fee will be waived as long as you present the police report or case number at the time of requesting the replacement card. Please be advised that police reports should only be filed for actual theft circumstances and not when you have lost possession of your card and you think someone may have taken it.
If your card is damaged, bring the damaged card to the Cal1 Card office and your card will be replaced at no cost; if you do not have the damaged card with you at the time of making the replacement request, the card will be considered lost and the replacement fee will apply. Please do not punch holes in your card or otherwise willfully damage it because the $25 replacement fee will be incurred if there is recurrence of willful damage.
Fee payment for replacing a lost Cal 1 Card can be made by credit card, cash, or check.